IT Support Centre

Based on the number of machines in your network we offer a range of support solutions to match your business needs.  Our helpdesk is manned during business hours and are there to answer any IT related question you may have.  AEC also provides and optional out of office hour support service, which operates 24/7.

Our network support Service Level Agreement offers a professional service to ensure problems are dealt with quickly and efficiently.

Our support service is designed for those businesses that need a complete support and backup solution all in one place. It includes the following:

A complete network audit will first be undertaken to highlight any existing problems to design/redesign/improve your customised network and enable us to manage it successfully and efficiently.

For a small monthly cost you get your own IT computer expert on hand.

Our monthly packages will allow you to have complete peace of mind by using our monitoring services to ensure that your systems are operational and in the event of failure we are notified 24 hours a day.

Our monitoring is secure and is based on the latest technologies, allowing us to be warned of any potential problems before they become critical. Onsite support and remote telephone support packages are available and other customised packages too. 

Our primary aim is essentially to provide you with a professional and personal service, allowing you to run your business safe in the knowledge that your systems are under control and in trustworthy hands!